Connecting customers, companies and communities.
Connecting Visions, Creating Realities
AI-Powered
Complete Customer Service Solution
VisuConnect Agent
Enterprise Chatbot & AI Agent
Your own AI Agent, without compromising enterprise security
VisuConnect Service Desk
Customer Service Desk
Online Helpdesk unifying
diverse channels
Video Chat
Live Messenger
Chat and Video Conference with your clients
VisuConnect Call
Inbound and Outbound Dialer
Predictive & Progressive Dialers to connect
VisuConnect Speech
Voice Channel Analytics
Video and Chat Channels Analytics
Omnichannel
Social Media Integrations
Integrate with Teams, Slack, WhatsApp, Telegram...
About
At visuCONNECT, we believe that purposeful communication drives thriving businesses and meaningful customer relationships. That’s why we’ve created a modular and complete digital communication platform—to empower organizations with seamless interactions, whether it’s through chatbots, video chat, social media, or messaging apps. Our unified approach eliminates the need to juggle multiple tools, saving you time and resources so you can focus on what matters most: delivering exceptional customer experiences.
Satisfied Customers
Deliver faster, more accurate responses to your customers with your own AI agent.
Increased Efficiency
Turn complexity into simplicity by unifying all your channels in one platform.
Better Data Insights
Leverage powerful analytics to understand your audience like never before.
Scalability at the Core
You can have 10 or 10 million conversations, it adapts with ease as your business evolves.
Find Solutions For Your Industry
Empowers insurance companies with video-expertising competence which results in time-to-resolution of damage claims.
For businesses in the banking, insurance, wealth management, or investment sectors, ensuring consistent, scalable support can be a daunting task. Ortus4C streamlines the management of all your client data in a unified platform, empowering your team to provide quicker responses and advice, all while maintaining the utmost data security standards.
Provides companies feature-rich interface creating platform to offer their customers a more engaging experience, resulting in increased satisfaction.
Provides seamless communication and collaboration capabilities decrease resolution times all without a second appointment or on-site support.
All The Tools You Need
Provide multichannel customer service and connect with your customer the way they like.
Chatbots
Chatbots and AI-powered assistants for automated customer service and support.
Social Media Integration
Integrations with popular messaging and communication apps (e.g. WhatsApp, Facebook Messenger).
Support Across Channels
Omnichannel capabilities to unify customer interactions across multiple platforms. (e.g. website, email, social media)
Automate Routine Inquiries
Automated workflows and triggers to streamline processes and improve efficiency.
Reporting & Analytics
Reporting and analytics to track performance and measure customer satisfaction.
Security
Robust security measures to ensure data privacy and compliance.
Connect Anytime, Anywhere
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Frequently Asked Questions
visuCONNECT is a comprehensive communication platform designed to streamline collaboration and communication within your organization. It combines messaging, video conferencing, file sharing, and more to enhance productivity and teamwork.
Yes, visuCONNECT offers customization options to tailor the platform according to your company's requirements. You can adjust features, branding, and settings to reflect your organization's identity and preferences.
Absolutely. visuCONNECT takes data security seriously. We use encryption and other advanced security measures to protect your sensitive information and ensure that your communications and files remain private and secure.
A modular and complete digital communication platform can help businesses to create new channels for customer engagement and satisfaction, utilizing technology and digitalization.
Features
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