visuCONNECT C-Desk
Whatsapp Chatbot
● Integrated with Call Center Apps.
● Payment
● Answering FAQs
● Energy Sector Specific New Use Cases.
● Retail Sector Specific New Use Cases.
Call Center for the Hearing Impaired
● Call Center for Hearing Impaired
● Eligible for many Sectors, ie Energy, Retail, Insurance,Bank etc.
Knowledge Center
● FAQs
● User Quides
● Integrated with Ortus Call Center App.
● Responsive Screens
● Multi Language Support
● CMS
Portal
● Market Place Portal
● Admin Pages
● CMS Support
Insurance Package
● Video Expertising
○ Claim processing decrease from 30days to 5 minutes
● TeleHealth
● Risk Engineering
○ Automated risk questions
○ Remote Risk Management system
● Insurance ChatBot
● Insurance HelpDesk
Technical Service
● Video Exploration
● Avoid unnecessary visits to client site
● Identify needs for fix prior to customer site
● Potential to resolve in a single visit with prior video chats
● Guide client visually to help self serve
HR Service
● Chatbot answers routine simple questions of employees
● Send visa documents / social security / payroll info, etc
● Video interview and hiring
● AI Powered Interview Automization
● First Interview Process
● Interview Evaluation
● Semantic Analysis
● Simple visual connection between remote technician and customer via browser
● Technician sees and grasps customer’s issue immediately
● Technician uses AR tools to show customer how to address the issue
● Technician visually confirms that customer’s issue has been resolved
Modüler ve eksiksiz bir dijital iletişim platformu, işletmelerin teknoloji ve dijitalleşmeyi kullanarak müşteri etkileşimi ve memnuniyeti için yeni kanallar oluşturmasına yardımcı olabilir.
Özellikler
Faydaları
Kurumsal
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